CIEH Food Safety Level 2 Award
Classroom-Based Training
| Wales & South West
Accredited Food Safety Training (Level 2 Basic Food Hygiene Certificate) delivered across Wales & South West England
If you run, or plan to run a food business, then training your team in food safety and food hygiene isn’t just best practice—it’s the law. Read on to find out what is required and how classroom-based food safety training can benefit your business.
Table of Contents
What Is Required By Law For Food Safety Training❓
UK food law requires all food handlers to be trained to a suitable level appropriate to their role. That doesn’t necessarily mean a formal course, but you must prove your team’s competence.
Formal, accredited food certificates (either in person or online) are the most common method to prove competence to EHOs and food safety inspectors.
What Is The Problem With Online Food Safety Courses❓
Food safety training is a core frontline defence in your business.
It's too important to be treated as a tick-box exercise.
Online food safety training in the UK is growing rapidly. But because digital courses are not regulated, it is easy to buy poor-quality training that looks good on paper but delivers very little in practice.
That can be a false economy.
Because if staff complete a course but cannot apply what they have learnt confidently back in your workplace, the training has failed where it matters most.
A certificate may be issued. But if people are still unclear, still guessing, or still falling back on old habits and shortcuts, your money has not been well spent.
And of course, that gap can create unnecessary risk.
Food safety training should do more than tick a compliance box. It should help staff understand what good food safety practice looks like in real life, so they can carry it into their role with confidence.
That is why the cheapest option is not always the most cost-effective.
How Is Classroom-Based Food Safety Training Better❓
Effective food safety training is about more than gaining a recognised certificate.
It is about helping staff understand what safe practice looks like, apply the knowledge confidently, and avoid the shortcuts and workarounds that can put your establishment at risk.
That is why at Infinitas, we deliver our Level 2 Food Safety training face to face.
In a classroom setting, staff can ask questions when they are unsure, get clarity in real time, and build a better understanding of why food safety procedures matter.
It also allows the trainer to spot confusion, support learners who are struggling, and make the training more relevant to the realities of the workplace.
Our courses are led by experienced trainers who are former Environmental Health Officers. That means we do not just teach the syllabus. We bring practical knowledge of legal compliance, common problem areas, and the behaviours that often lead people to drift away from safe procedures under pressure.
We also use interactive visual exercises throughout the training to make invisible food safety risks easier to understand and remember.
So while many providers focus on course completion, we focus on something more valuable: helping staff take what they have learnt and use it properly back in the workplace.
What Do We Offer For CIEH Food Safety Level 2 Training❓
Our Level 2 CIEH Food Safety courses are delivered over one full day, approximately 6 hours (from 10am to 4pm).
It includes a written assessment of 20 multiple choice questions that must be successfully passed to achieve the qualification.
We also know that releasing staff for a full day can be difficult. So where needed, we can break the training into half-day modules to fit around your schedule. Out-of-hours training at your site is also available.
If you are looking for classroom-based training, check out the locations Where We Work. We deliver Food Safety Level 2 courses across Cardiff, South Wales & the South West of England. We also deliver courses locally, in the Cardiff Bay area.
Food Safety Level 2 (Basic Food Hygiene) Course At Your Work Premises
Our face-to-face Level 2 Food Safety training (basic food hygiene) helps you do more than simply tick a compliance box.
It helps you:
✅ Meet your legal training responsibilities with recognised, accredited instruction
✅ Build staff confidence so they can apply food safety procedures properly in their day-to-day role
✅ Reduce risk by improving understanding, challenging unsafe shortcuts, and strengthening food safety culture
Course options
🔷 Training can be delivered at your premises
🔷 Half-day and full-day options available
🔷 Fees are quoted based on location, learner numbers, and level required
🔷 Discounts available for group bookings and multi-site training
Why Choose Infinitas for Your Food Safety and Hygiene Training Needs❓
Food safety training is a critical first line of defence for your business.
Not all food safety training is created equal.
As an approved training centre for CIEH qualifications, our face-to-face Level 2 Food Safety (CIEH Foundation Certificate) course meets nationally recognised standards.
That means you can book with confidence, knowing your team will receive accredited training that is recognised and accepted by Local Authority inspectors.
Our courses have been shaped by over 20 years of Environmental Health Officer insight. As well as being grounded in UK food safety law, we deliver the training in a practical, engaging way. This helps staff not only understand the rules, but remember to apply them.
We also tailor each course to your sector at no extra cost, so the training feels more relevant to situations your team deal with every day.
Every course includes post-training support through WhatsApp or Voxer. That means your team can ask questions, get clarification quickly, and feel supported as they put their learning into practice.
The result is training that does more than meet requirements on paper — it helps build safer day-to-day habits in your work environment.
What Are The Benefits of Infinitas Food Safety Training❓
✅ Trusted by schools, charities, caterers and retail food businesses across Wales and the South West
✅ Strong pass rates and nationally recognised certification
✅ Interactive training that helps staff understand the safety controls in your HACCP or Safer Food Better Business pack
✅ Skilled in supporting learners where English is not their first language
✅ Training designed to improve understanding, confidence and day-to-day food safety practice
How To Check A Training Provider’s Accreditation ❓
To verify any food safety training provider’s credentials, contact the awarding body directly:
Chartered Institute of Environmental Health: 020 7827 5800
Royal Society For Public Health: 020 7265 7300
Highfield Awarding Body: 01302 363277
**Tell us your location, team size and preferred dates, and we’ll recommend the right in-person course and send a quote.
Frequently Asked Questions About Food Safety Level 2 Training ❓
Is Level 2 Food Safety the same as Basic Food Hygiene❓
Yes, the terms Level 2 Food Safety and Basic Food Hygiene are often used interchangeably to describe the same level of training for staff who handle open food. “Basic Food Hygiene” is the older everyday term that many people still use, while “Level 2 Food Safety” is the more formal course title commonly used by training providers and awarding bodies. Both refer to the CIEH foundation level of training expected for food handlers working with open food.
Do all food handlers need food safety training❓
Yes. By law, food business operators must make sure food handlers are supervised, instructed and/or trained in food hygiene and safety in a way that is appropriate to the work they do. In the UK, the law does not say every food handler must attend a formal course in food hygiene or food safety. However, staff who handle open food should receive training to Level 2 Food Safety standard because this is the level that matches their day-to-day food handling duties. Staff whose role is limited to serving pre-packed food or drinks, such as some bar staff or front-of-house serving staff, may be able to justify Level 1 Food Hygiene training where they do not handle open food. The key point is that the training must be suitable for the tasks carried out. And you must provide proof that your staff have been adequately trained.
How long do food hygiene certificates last❓
Local authority food inspectors tend to accept food hygiene certificates as valid if dated within the last 3 years.
Can the training be tailored to our type of food business❓
Yes. We can tailor the training to suit your type of food business at no extra cost. Before the course, we will arrange a call to discuss your business, ask a few questions about your food operations, and make sure the training is relevant to the work your team actually carries out. To discuss your training needs, call us on 02920 026 566 or email [email protected]
Do staff receive a certificate after completing a classroom-based food safety course❓
Yes. On successful completion of the course and a 30–40 minute multiple-choice exam, your business will be issued with certificates for all participants who successfully pass. These certificates will be issued to you via email the next working day.
Do you offer face-to-face food safety training at our premises❓
Yes. We provide face-to-face food safety training at your premises, so learners can take the course in a familiar environment without the need to travel off-site. This makes it easier to train groups of staff or local community groups. It allows the course to be tailored to your type of organisation and the way your team or volunteers actually work in practice.
What happens if someone fails the CIEH Level 2 Food Safety written test❓
If a learner fails the written test, they can resit the classroom-based course at no extra charge when the course is run at your venue on a future date within the next 12 months. Alternatively learners can resit the course free of charge at one of our upcoming open training days. Get in touch to book a date at an open course – telephone 02920 026 566 or email [email protected]
What are the advantages of attending an accredited CIEH classroom-based food safety course❓
Classroom-based, CIEH-accredited food safety training provides comprehensive, expert-led teaching with immediate feedback to address any confusion or misunderstanding. Group discussion in a face-to-face setting makes it highly effective for building engagement, practical knowledge, and confidence. Key advantages include interactive shared learning and the reassurance of well-structured, high-quality content that is widely accepted by local authority EHOs.
What post-training support is in place to help learners apply food safety knowledge❓
Learners are given access to a WhatsApp group (or similar platform), where they can ask questions and receive ongoing support at no additional cost. This allows them to get help with any challenges, uncertainties, or practical issues they encounter when applying their food safety knowledge in the workplace. Ongoing access to expert guidance helps reinforce learning and ensures a strong return on investment.
Our Address: Enterprise House
Cardiff Bay CF10 5LE