
Food Safety Help Centre | Free Guides & Support for UK Food Businesses
Looking for food safety guidance? Start here. This page is your sign post.

Looking for food safety guidance? Start here. This page is your sign post.
Hand hygiene in the food industry is a legal requirement — yet compliance with handwashing remains low, even with training. This post explains why knowledge alone isn’t enough, unpacks the barriers to handwashing, and shows what needs to change to keep food safe.
What is the chain of infection in food safety — and how can you break it? Discover the six links that spread illness in kitchens, why bad hygiene habits creep in, and the practical steps every food business can take to stop outbreaks before they start.

Typhoid Mary’s story is more than history. Discover how asymptomatic carriers in food handlers still pose an invisible risk to every business kitchen — and what to do about it.
Struggling with food safety compliance? Our mentoring call gives you clear answers, a tailored action plan, and peace of mind for your business.
Learn how the Swiss cheese model explains food safety compliance failures and what steps you can take to protect your business.
Food safety is the foundation for reputation, profit and growth. See why it matters to customers, businesses and inspectors — because they all view it differently.
Many food businesses take a reactive “fire first, fix later” approach to passing their food hygiene inspection — and it costs them dearly. In this post we explain why a smarter, planned approach makes all the difference, helping you avoid costly mistakes and secure the food hygiene rating you need.

Most new food businesses miss one crucial step before their first food hygiene inspection — and it ruins their hygiene rating. Don’t get caught out!

Your food hygiene inspection is over — and what you do next matters. Whether you got a 1, 3, or a 5 hygiene rating, this guide walks you through the smart steps to take after your EHO visit. Find out how to take back control — fast.
A mock EHO inspection can uncover the weak spots before the real EHO visit does. Learn how it works, who it’s for, and why food businesses use it to protect their food hygiene rating. Especially helpful for start-ups, sites with a low hygiene score, or those unsure how they’ll perform.
Need help with a food safety issue? Whether you’re preparing for a hygiene inspection, responding to a complaint, or applying for a rescore — the Free Food Safety Helpline gives UK businesses expert advice from qualified environmental health practitioners. Submit your question online and get clear, practical guidance to feel confident you’re doing the right thing.
