Welcome to our blog

Learn how the Swiss cheese model explains food safety compliance failures and what steps you can take to protect your business.

Food safety is the foundation for reputation, profit and growth. See why it matters to customers, businesses and inspectors — because they all view it differently.

Many food businesses take a reactive “fire first, fix later” approach to passing their food hygiene inspection — and it costs them dearly. In this post we explain why a smarter, planned approach makes all the difference, helping you avoid costly mistakes and secure the food hygiene rating you need.

Most new food businesses miss one crucial step before their first food hygiene inspection — and it ruins their hygiene rating. Don’t get caught out!

Your food safety inspection is over — and what you do next matters. Whether you got a 1, 3, or a 5 hygiene rating, this guide walks you through the smart steps to take after your EHO visit. Here’s how to take control — fast.

A mock EHO inspection can uncover the weak spots before the real EHO visit does. Learn how it works, who it’s for, and why food businesses use it to protect their food hygiene rating. Especially helpful for start-ups, sites with a low hygiene score, or those unsure how they’ll perform.

Need help with a food safety issue? Whether you’re preparing for a hygiene inspection, responding to a complaint, or applying for a rescore — the Free Food Safety Helpline gives UK businesses expert advice from qualified environmental health practitioners. Submit your question online and get clear, practical guidance to feel confident you’re doing the right thing.

💡 No such thing as a silly food safety question — the only risk is from not asking. Get expert answers, fast and free. Try out our new service: Ask an Expert.

EHO inspections often happen without warning — and how you handle yourself in that moment really matters. This guide walks you through 8 behavioural moves that can help you stay calm, lead with confidence, and make a solid impression when it counts most.

Got a burning food safety question but not sure who to ask? Whether you’re worried it sounds silly or just want a straight answer, our Ask an Expert service is here to help. It’s free and confidential. Get a response – fast.

Relying on memory for food hygiene inspections is risky. An EHO inspection checklist makes your team more consistent, keeps inspection preparation on track, and keeps food safer. Here’s why it works.

This post explores food hygiene failures across Michelin-starred chef kitchens — from Norovirus outbreaks to weak safety systems. Using real cases, it asks whether high-end venues are doing enough to protect guests — because flavour alone can’t excuse gaps in safety.